Privacy
SmartLink ("SmartLink", "we", "us", or "our") respects the privacy of our users ("you" or "your"). This Privacy Statement describes the types of information we collect from and about you when you visit our website (the "Website") and how we use that information.
Information We Collect
a. Personal Information
When users access and use our website, we may collect the following personal information:
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Name
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Email address
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Phone number
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IP address
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Device information (model, operating system, version)
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Your shop device location to helper customer easy search and find your shop location. The video to get your location is
here: https://youtu.be/K40aFM_93H0
b. Activity Information
We also collect information about how users interact with the application, including:
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In-app browsing history
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App visits and usage time
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Errors and crashes during use
Use of Information
We use the information we collect from and about you for the following purposes:
- To provide and operate the Website
- To process your requests and respond to your inquiries
- To send you information about our products and services, including promotional materials
- To analyze how you use the Website in order to improve our services
- To comply with legal and regulatory requirements
Data security procedures for the private and sensitive data
We are committed to protecting private and sensitive data by implementing the following secure data handling procedures:
a. Data collection:
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We only collect private and sensitive data when it is strictly necessary for the purpose of providing the App and its related
services.
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We are transparent about how we collect data and inform you about their privacy rights.
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We only collect data with the explicit and voluntary consent of you.
b. Data storage:
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We store private and sensitive data on secure servers protected by appropriate physical and technical security measures.
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We only access data when necessary and for authorized purposes.
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We delete your private and sensitive data when it is no longer necessary for the purpose of collection.
c. Data sharing:
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We do not share your private and sensitive data with any third party unless we have the your explicit consent or are required
to do so by law.
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We have contracts in place with third parties to ensure that they protect your data securely and in accordance with this
Policy.
d. Data security:
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We implement appropriate technical and organizational security measures to protect your private and sensitive data from
unauthorized access, use, disclosure, alteration, or destruction.
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We regularly update our security measures to keep pace with emerging security threats.
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We train our employees on data security and raise their awareness of the importance of protecting data.
e. Data Deletion:
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You can request deletion of your data at any time by contacting us at support@smartlinksusa.com.
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We will delete your data within 7 days of receiving your request.
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We may delete your data without prior notice if we believe that your account violates our Terms of Service or if we have a
reasonable basis to believe that the data is being used for illegal or harmful activities.
Your Rights and Your Choices
We understand you want control over your data. Here's how you can manage your information on our website:
- Choosing not to provide your personal data: Where we request personal data directly from you,
you do not have to provide it to us. If you decide not to provide the requested
information, in some circumstances we may be unable to provide products or services to you. For example, we may be unable to process
your transaction.
- Opt-out of Marketing Emails: Don’t want to receive any marketing communications? Click
"unsubscribe" at the bottom of any email we
send you.
- Cookie Management: Cookies track your browsing activity. Most browsers allow you to delete
cookies or set them to block.
Security
We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or
destruction. These measures include:
- Data encryption: We encrypt data both at rest and in transit to protect it from unauthorized
access.
- Access controls: We implement access controls to restrict access to personal information to
authorized personnel only.
- Regular security assessments: We conduct regular security assessments to identify and remediate
vulnerabilities.
However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will delete any personal information we have collected from your child.
Changes to this Privacy Statement
We may update this Privacy Statement from time to time. We will post any changes to this Privacy Statement on the Website. We encourage you to review this Privacy Statement periodically for any updates.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Statement or our privacy practices, or to request access to your personal data, you may contact us at support@smartlinksusa.com.